About
Papo's
Auto Clinic
About
Papo's
Auto Clinic
Papo
was born in Ponce, Puerto Rico.
He spent his childhood years in the town of
Aguas Buenas, PR. He moved
to Queens Village as a teenager where he started fixing cars in the
neighborhood. He worked for several neighborhood repair stations before
opening up his first repair shop with a partner at age 27. With his loyal customers always following him he then
branched out on his own to create Papo’s Auto Clinic in 1992. Starting with just an empty garage building he has
transformed the space into one of the cleanest high tech repair and computer
diagnostic center in Queens Village. Papo
has always had a passion for cars and has even built and raced his hot rod (Papo’s
Toy) at Englishtown, NJ. He has
always been a hard worker and enjoys a good repair challenge.
Papo is always doing something innovative to a car, whether it is installing
lift kits, turbo kits or installing custom roll cages.
Papo was soon discovered by Telemundo and was asked to do some live segments on their morning show with Paula Reyes and Pedro Luis Garcia. His bi-weekly segment was titled "Consejos de Papo". For 2 years he educated the Hispanic community on car tips and showed them how to avoid being ripped off. In addition he did many ad hoc segments to support any current news reports. One such segment was the demonstration on how to install a trunk lock release so that individuals would be able to get out of a locked trunk.
Soon after, Papo received a call from Univision Radio to meet with them. His first thought was that it was to do a story segment for them, instead it was to become the host of the first Hispanic Automotive talk show. El Garaje de Autozone was then launched with Papo as the only mechanic expert on the show. Millions of listeners tuned in each Saturday morning to the live call-in show that was syndicated across 12 markets. Papo Pistón offered his listeners more than just car tips, he was able to listen and troubleshoot individual car problems. In addition he did live presentations for Castrol GTX in Texas and wrote the weekly car tips for Allstate Insurance. His idea to focus more on car issues and to help more callers was clouded by the agenda of the others who constantly ad-libbed about sports and boxing. His requests fell on deaf ears, instead in December 2006, Univision made the decision to replace Papo with "a cheaper mechanic". Since his departure, he has continued to help the Hispanic consumers by doing automotive segments on Temprano en la Mañana con Reyis on 93.1 Amor (an SBS radio station in NY). His loyal listeners from all over the country continue to keep in touch with him.
Continue to look for Papo's next projects....
If you are a member of the media and are interested in discussing any new project proposals with Papo, feel free to contact him at the shop's main number.
Papo has always prided himself in being a good and honest mechanic. Just ask our customers. Honesty is always the best policy here. We strive to provide excellence in both our service and repairs to our customers. We do this by taking pride in our workmanship and we realize that to be successful in this business we need the confidence and trust of our customers. We want to keep our customers happy by providing them with honest and reliable service at a fair price. In addition, we go a step further to prove our integrity by being an active member in trade associations such as the Automotive Service Association (ASA) and the International Automotive Technician Network (iATN) which sets a high code of ethics for it’s members. For more detailed information on their code of ethics just visit their web site from the “Helpful Links page”.
If you are looking to install high performance parts on your car or looking to improve street performance, Papo is an expert in this field and can install your turbo kits or build custom roll cages.
Our technicians are all New York State and ASE Certified and boasts over 60 years of combined experience.
For your convenience, we offer a key drop off box, courtesy customer drop off and rental car discounts (while your car is being repaired).
We have computerized invoicing so that we are able to offer you a professional invoice of all the repairs done and we are able to keep a history of your car repairs to better service the needs of your car.
We have a loyal customer following not just locally but from all over the tri-state area including Pennsylvania.
We offer a clean and comfortable waiting area for our customers complete with free coffee, tea and hot chocolate.
Se habla español. Sí
no habla ingles, no se preoccupes! Nosotros estamos aquí para ayudarles con
el mismo servicío.
Saturdays, 8:00 a.m. to 5 p.m.
Closed Sundays.
We are also closed on the following holidays: New Year’s Day, Memorial Day,
July 4th, Labor Day, Thanksgiving Day and Christmas Day.
Early
Bird Drop Off
Late Night Pick-up
If
you won’t be able to pick up your car until after we are closed just call us
ahead and provide us with a credit card number for payment.
We will be happy to put the receipts and keys inside the car and lock it.
It is important for you to bring your spare keys when you come to pick up
your car as we will not leave the vehicle unlocked.
Payment must be made prior to picking up the car or it will be locked in
our lot.
Free Courtesy Drop-Off Service
We provide our customers with free drop off service to their destination within
a 10-mile radius. Whither it is
home, work, subway or the railroad, we want to minimize the inconvenience of not
having your car.
Rental Car Discount
We have made arrangements with a reputable car rental service to
provide you with a discount if you need to arrange alternate means of
transportation while your car is being repaired.
Just ask our Service Representative for more information when you come
in.
If
you need towing services, we are able to accommodate you at very competitive
prices. We have contracted with
local tow truck operators to service you at a discounted rate.
Appointments
Appointments aren’t necessary but we do recommend them especially if it is a
big job. We do this so that our
customers can reduce their waiting time and better plan their day.
Of course walk-ins are always welcomed!
Warranty
We guarantee the workmanship of all our jobs.
In addition, certain parts carry a manufacturer warranty varying from 30
days, 90 days or 1 year depending on the item replaced.
We will stamp your invoice with the appropriate warranty.
We use only quality parts to minimize problems with defects and so that
your car can perform the proper way.
Our Policy on
old parts
If you would like your old parts returned to you.
Please tell our Service Representative when you drop off your vehicle and
we will be happy to return them to you. Note
that some parts have core charges and have to be returned to the manufacturer.
In that case you may have the old part if you pay the core charge.
Ask us and we will let you know which ones have a core charge applied.
Corporate Accounts
We also service corporate fleets. If
you are interested in setting up an account, please speak to Papo regarding the
information that we will need to get you started.
Method’s of Payment
We accept Cash, Visa, MasterCard, Discover, American Express and Debit Cards.
Our Fees
In most cases our fees are lower than the local car dealers but slightly higher than the surrounding garages. However, we have the most modern equipment to correctly repair your car so that it doesn’t keep coming back. In addition, we only use quality parts, cheaper parts may keep the price down but it is only short lived before it needs replacement. We also employ quality technicians who are New York State Certified and fully guarantee the workmanship of our jobs.
Other shops
will give a lower price but they keep you coming back for the same problem.
Our customers feel that our price is fair for the quality and honesty that they
receive. This phrase sums it up.
“The bitterness of poor workmanship is
long remembered after the sweetness of a cheap price is forgotten”. (unknown)
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